Aileen Day is Australia’s premium customer experience (CX) thought leader and advisor. She is a sought-after speaker, consultant, mentor, and also, clinical therapist. Globally recognised as a certified customer experience professional (CCXP) helping your organisation become commercially smart by delivering human centred experiences worthy of your customer’s trust and loyalty. 

Aileen is the voice of your customers and they’re ready to be heard.

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Aileen loves mentoring in all facets of CX, EX and HX leadership, strategy and management as well as helping business leaders become the leaders their team needs them to be.


As Australia’s leading ADVISOR in CX, EX and HX (CEHX), Aileen will facilitate the insights, strategy and change necessary for you to become a value driven brand.


Aileen loves speaking with audiences around the world helping them get what it really means to deliver great customer, employee and human experiences.

Facilitating/ training

In a bid to teach as many people about customer experience, Aileen facilitates different training and workshop opportunities throughout the year. Private and customised training is also available.


One of Aileen’s favourite subjects is accountability and because of that she leads the MOMENTUM Business Accelerator group. It’s high accountability and high touch support. It’s the MBA you actually need as an entrepreneur.

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Who Is Aileen

About Aileen

Aileen is the customer experience advocate your customers want working with your business.

Aileen lives to help organisations deliver customer experiences worthy of their customers loyalty and helping you create a value driven brand, leading you to live a value driven life.


Let's Talk About CEHX


The New Spin On CEHX

Customer experience or CX (pr. see-ex) has like most things evolved over the years. From the initial understanding of CX

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Break the status Quo

Run business like the legacy you deserve to be...

Join Aileen Day, CCXP for the August cohort of ‘CX in Action (CXiA)’ Immersive and learn how you can end up with the dream business and the value driven life to match.

Click the button to ‘Join the Leaders’.