AILEEN DAY, CCXP

Aileen Day is Australia’s premium customer, employee, and human experience (CEHX pr. seh-hx) authority and now, best-selling author. She is a sought-after speaker, advisor, mentor, and also, clinical therapist. Globally recognised for helping organisations become commercially smart by delivering human centred experiences worthy of their customer’s trust and advocacy. 

Aileen is your CEHX-pert and is ready to help you feel the ‘Joy of CEHX’.

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What Are You Looking For?

Aileen loves mentoring in all facets of CX, EX and HX leadership, strategy and management as well as helping business leaders become the leaders their team needs them to be.

As Australia’s leading advisor in CX, EX and HX (CEHX), Aileen will facilitate the insights, strategy and change necessary for you to become a value driven brand.

Aileen loves speaking with audiences around the world helping them get what it really means to deliver great customer, employee and human experiences.

In a bid to teach as many people about customer experience, Aileen facilitates different training and workshop opportunities throughout the year. Private and customised training is also available.

One of Aileen’s favourite subjects is accountability and because of that she leads the MOMENTUM Business Accelerator group. It’s high accountability and high touch support. It’s the MBA you actually need as an entrepreneur.

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Aileen Day - CX Influencer
Auscontact Association - Aileen Day
FBA
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Yahoo Finance
East West Comms
Aileen Day CX Speaker
Who Is Aileen

About Aileen

Aileen is the customer experience advocate your customers want working with your business.

Aileen lives to help organisations deliver customer experiences worthy of their customers loyalty and helping you create a value driven brand, leading you to live a value driven life.

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Let's Talk About CEHX

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The New Spin On CEHX

Customer experience or CX (pr. see-ex) has like most things evolved over the years. From the initial understanding of CX

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Book Aileen to Speak at Your Next Event

Aileen is taking bookings for 2026/27 and is ready to bring her energy, her insights into humans, consumer behaviour, and how you can bring the ‘Joy of CEHX’ into every part of your organisation. 

Let Aileen leave your audience feeling recalibrated, committed, and ready for what’s next!