AILEEN DAY
Aileen Day is Australia’s premium customer experience (CX) thought leaders and advisors. She is a sought-after speaker, consultant, mentor, and coach, globally recognised as a certified customer experience professional (CCXP) helping your organisation become commercially smart by delivering experiences worthy of your customer’s loyalty.
Aileen is the voice of your customers and they’re ready to be heard.
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What Are You Looking For?

mentoring
Aileen loves mentoring in all facets of CX, EX and HX leadership, strategy and management as well as helping business leaders become the leaders their team needs them to be.

CEHX consulting
As Australia’s leading consultant in CX, EX and HX (CEHX), Aileen will facilitate the insights, strategy and change necessary for you to become a value driven brand.

speaking
Aileen loves speaking with audiences around the world helping them get what it really means to deliver great customer, employee and human experiences.

Facilitating/ training
In a bid to teach as many people about customer experience, Aileen facilitates different training and workshop opportunities throughout the year. Private and customised training is also available.

accountability
One of Aileen’s favourite subjects is accountability and because of that she leads the MOMENTUM Business Accelerator group. It’s high accountability and high touch support. It’s the MBA you actually need as an entrepreneur.
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Who Is Aileen
About aileen
aileen is the customer experience advocate your customers want working with your business.
Aileen lives to help organisations deliver customer experiences worthy of their customers loyalty and helping you create a value driven brand, leading you to live a value driven life.
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Let's Talk About CEHX

Three Tell Tale Signs Your CX Needs a Re-Boot
So often in business, we take a lot of time and energy and we put it into customer service. And

The New Spin On CEHX
Customer experience or CX (pr. see-ex) has like most things evolved over the years. From the initial understanding of CX

Your Business Case to Create Great CEHX In Your Organisation
Now for many of us, the concept of change can be a hard pill to swallow. To go through with
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